Warranty Policy

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LANCER PARTS AND EQUIPMENT LIMITED WARRANTY POLICY
LANCER warrants new replacement parts, equipment, and hermetically sealed refrigeration systems (HSRS) to be free from defects in material and workmanship under normal use and service. The duration of the warranty for these different items is shown below. LANCER‘s obligation, hereunder, shall be limited to repairing or replacing any part, or part of said equipment or system which our examination discloses to be defective and which has not been subjected to any accident, negligence, alteration, abuse or misuse, and additionally in the case of refrigeration and/or electrical systems, not subjected to high, low or fluctuating electrical voltage. LANCER‘s obligation does not provide for service calls from factory representatives or from any other agency and shall not include reimbursement for labor charges incident to removal of any parts or the reinstallation of the same. LANCER will accept replacement parts, equipment, and refrigeration systems freight prepaid by sender. LANCER will assume freight charges within the continental United States, or to a port of export within the continental United States for international shipments. LANCER will not be responsible for international freight, customs fees or duties at country of destination. In the event LANCER establishes sales and service organizations outside the continental limits of the United States, the point of shipment of repaired or replaced parts or equipment may, at LANCER option, be made from that location, with freight charges assumed to the point of export from the country in which a sales and service organization is established.

WARRANTY PERIODS

Parts
  • Ninety (90) days from date of original shipment from a LANCER facility or from an authorized Lancer Distributor.
Equipment
  • One (1) year from date of original shipment from a LANCER facility or from an authorized Lancer Distributor.
Hermetically Sealed Refrigeration System
  • For the following components of the HSRS, i.e., the compressor, condenser, evaporator, coldpack, capillary tubes, and drier, five (5) years from date of original shipment from a LANCER facility or from an authorized Lancer Distributor. All other parts of the HSRS, one (1) year from date of original shipment from LANCER facility or from an authorized Lancer Distributor.
EXCEPT AS SPECIFICALLY SET FORTH HEREIN, LANCER MAKES NO EXPRESS WARRANTIES AS TO ANY MATTER WHATSOEVER AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL LANCER BE LIABLE OR OBLIGATED TO CUSTOMER OR TO ANY THIRD PARTY FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF, OR IN ANY MANNER RELATED TO LANCER® PARTS, EQUIPMENT, OR HSRS, OR ANY DELAY WITH RESPECT TO ITS DELIVERY.

REV: 01/16/01
P.N.: 38-0508/03

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